FullStory vs Heap

analytics comparison · Updated June 2026

FullStory

analytics · freemium

Digital experience intelligence

Free-CustomVisit

Heap

analytics · freemium

Auto-capture product analytics

Free-CustomVisit

Quick Comparison

FeatureFullStoryHeap
Categoryanalyticsanalytics
Pricing Modelfreemiumfreemium
Price RangeFree-CustomFree-Custom
Free Tier✓ Yes✓ Yes
Target MarketSMB / Mid-marketSMB / Mid-market
Affiliate Program✗ No✗ No

In-Depth Look

FullStory

Session replay and analytics capturing every user interaction to identify frustration signals.

Visit FullStory

Heap

Product analytics that automatically captures every user action without manual event tracking.

Visit Heap

Used by These Professions

The Bottom Line

Both FullStory and Heap are strong options in the analytics space. Both offer free tiers, so you can try each before committing to a paid plan.

Both are accessible to SMB and mid-market teams with transparent pricing.

The best choice depends on your team size, budget, and specific workflow requirements. We recommend trying FullStory first, then evaluating Heap if it doesn't meet your needs.

FullStory

Free-Custom

Visit FullStory

Heap

Free-Custom

Visit Heap